A Refund and cancellation Policy is a statement or a legal document that states how a company or website collects, handles and processes data of its customers and visitors. It explicitly describes whether that information is kept confidential, or is shared with or sold to third parties
The purpose of a company cancellation policy is to limit when, how, and why a client can cancel an appointment or service without penalty. To clearly communicate this information, every cancellation policy template should include these key elements: 1. A timeframe to cancel a service with or without penalty.
If paying via credit card, debit card, PayPal the account will be setup immediately once the payment is confirmed. The 15-day money-back guarantee is only applicable for first-time signups. Second time and subsequent sign-ups are not eligible for the same. For instance, if you’ve had an account with us before, cancelled and signed up again, you will not be eligible for a refund or if you have opened a second account with us. There will be no refund for domain registration/transfer/renewal, cPanel, Plesk, Webuzo, Control Panel, Cloud, VPS, Dedicated Server, Paid Support, SSL Certificates, SpamExperts, Windows OS, SQL, and any other paid licenses. The money-back-guarantee is provided on Shared hosting, Reseller hosting, WordPress hosting and Email hosting. No refund will be made if your Service(s) are suspended or terminated for cause. The refund will not cover any kind of taxes, setup fees, refund processing fee, in case the web hosting account was involved in a violation of our terms of service or any kind of illegal or system resources over-usages or after 30 days period or beyond the coverage of our refund policy as noted here. “Lifetime Domain” is valid till the validity of the hosting, If hosting is not renewed, Domain will be lost. AlphaRapid is not liable for any grievances in this case.
The payment after refund policy is done within 7 working days as it can directly sent to bank to added as asset/Credit in client portal as per client request.